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IT Business Systems Analyst

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Date: Jan 13, 2022

Location(s): West Palm Beach, FL, US, 33407 Miami, FL, US, 33134

Company: NextEra Energy

Requisition ID:  58758 

 

FPLES is a national company with local roots in the communities we serve. Headquartered in south Florida, FPLES is a leader in providing energy solutions for our customers’ toughest challenges.

 

Position Specific Description

Our FPLES IT team is looking for an IT Business System Analyst that can drive impactful change and innovation through thoughtful execution of business requirements. You will partner with our IT, Customer Service, Sales, and Product Management teams to deliver technology solutions that generate revenue and reduce costs. This role will be directly responsible for prioritization, design, testing, and support across multiple applications and products. This role may be based out of the Customer Service East office in West Palm Beach or LeJeune Flagler office in Miami, FL.

 

This position requires
•    Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization
•    Tactical and strategic thinking, including high levels of self-direction, innovation, and imagination
•    Problem solving that includes procedure modification or creation that compliments technical solution
•    Providing end-user support
•    Testing of technical solutions
•    May act as project leader for smaller projects
•    Prior experience with industry-related billing systems, JIRA, Confluence, and QMetry
•    Experience with Agile Methodology

 

Job Overview

This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.

Job Duties & Responsibilities

  • Develops a strong familiarity with business processes that are in their area of business focus
  • Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members
  • Applies analytical skills within functional area to decompose work into manageable value-based units
  • Responds to requests, identifies conflicts, and makes recommendations where needed
  • Devises or modifies procedures to solve complex problems
  • Uses knowledge of business processes to identify interdependencies and functional gaps
  • Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution
  • Contributes to the application testing process (directly or to support end users)
  • Creates and updates documentation, as appropriate, for selected project framework
  • Maintains a familiarity with market trends in technology
  • Performs other job-related duties as assigned

Required Qualifications

  • High School Grad / GED
  • Bachelor’s or Equivalent Experience
  • Experience: 3+ years

Preferred Qualifications

  • None

 

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  FPL Energy Services, Inc 
Relocation Provided:  No

 

Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

 

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

 

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

 

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

 


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami