RTC Onboarding/Administrative Manager

Requisition ID:  91344 

NextEra Energy Resources is one of America’s largest wholesale electricity generators, harnessing diverse energy sources to power progress. We deliver tailored energy solutions that fuel economic growth, strengthen communities, and help customers achieve their energy goals. Ready to make a lasting impact? Take the next step in your career with us!

Position Specific Description

The RTC Onboarding/Administrative Manager role involves leading and directing the Renewable Training Center (RTC) onboarding operations as a core team member focused on workforce development and operational excellence. This position is responsible for establishing new onboarding strategies, leveraging innovative technology solutions, delivering exceptional customer service, and streamlining operations to support NextEra Energy's growing renewable energy workforce. The RTC onboarding team plays a critical role in preparing technicians for careers in wind, solar, and battery storage operations, supporting both NextEra Energy Resources, the largest infrastructure developer in the US, and Florida Power & Light's expanding energy portfolio. This role serves as a key talent development pipeline, ensuring new hires are equipped with the skills and knowledge necessary to maintain NextEra's industry-leading safety and operational standards.

The core duties of this role involve:

• Develops and implements comprehensive onboarding strategies for renewable energy technicians and support staff
• Leads and manages a team of 8-12 onboarding specialists and administrative coordinators
• Establishes technology-driven solutions to enhance onboarding efficiency and tracking capabilities
• Collaborates with training curriculum developers and field operations teams to ensure program alignment 
• Monitors onboarding metrics and performance indicators to drive continuous improvement
• Manages customer service excellence for all onboarding participants and stakeholders

The most valuable skills for success in this role will be:

• Demonstrated ability to lead large-scale training and onboarding operations with measurable outcomes
• Strong project management and team leadership skills with experience managing diverse teams
• Proven track record of implementing technology solutions to improve operational efficiency
• High level of comfort with fast-paced environments and ability to adapt to evolving training needs
• Exceptional customer service orientation with focus on participant experience
• Strong analytical and data-driven decision-making capabilities
• Highly organized and deadline-driven individual with excellent attention to detail
• Experience in renewable energy, technical training, or related industry preferred
• Expertise in learning management systems, Microsoft Office Suite, and project management tools

Job Overview

This job will use operational management and training leadership skills to direct comprehensive onboarding programs that prepare renewable energy professionals for successful careers while driving organizational growth and development objectives.

Job Duties & Responsibilities

• Provides strategic leadership for RTC onboarding operations, establishing vision and execution plans for program success
• Develops and implements new onboarding strategies that leverage technology and best practices to improve efficiency and participant outcomes
• Leads team development initiatives to grow and strengthen the onboarding team's capabilities and performance
• Collaborates with internal stakeholders to identify, clarify, and solve operational challenges critical to onboarding success
• Establishes performance metrics, analyzes program effectiveness, and develops recommendations for continuous improvement
• Manages customer service excellence initiatives to ensure exceptional experience for all onboarding participants
• Constructs analytical frameworks for program evaluation and leads process improvement initiatives
• Streamlines administrative operations through technology adoption and workflow optimization
• Manages budget and resource allocation for onboarding operations
• Ensures compliance with all safety, regulatory, and company standards throughout onboarding processes
• Performs other job-related duties as assigned

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Technical Specialist
Organization:  NextEra Energy Project Management, LLC 
Relocation Provided:  Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

#LI-ES1