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PB IT Nuclear Technology Analyst P IB215

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Date: Mar 2, 2021

Primary Location: Two Rivers, WI, US, 54241

Company: NextEra Energy

NextEra Energy Resources is one of the largest wholesale generators of electric power and renewable energy from the wind and sun in North America.


Position Specific Description

The IT Nuclear Technology Analyst provides support for various technologies in a 24/7 operating organization. This position will provide support of the network infrastructure, Windows Servers, Windows desktops, and IOS devices. The technology analyst will provide end-user customer service troubleshooting for hardware, OS, and application issues as they surface, as well as backfill for any other IT positions on an as-needed basis.


Specific Duties

  • Provide customer service tier 1 and tier 2 support for a 24/7 operating organization
  • Support a LAN/WAN Cisco network infrastructure
  • Support wireless infrastructure including access points, cellular devices, and pagers
  • Provide limited support for Ricoh multifunctional devices
  • Maintain the site’s desktop image and perform updates as needed
  • Application packaging and deployment as needed
  • Support for Windows devices including application identification, installation, testing, and implementation.
  • Support for I-Pads and Linux/Unix devices
  • Analyze data looking for trends and anomalies
  • Adherence to Cyber policies and hygiene
  • Other assigned responsibilities as needed


Highly Desired Qualifications

  • Experience supporting all network hardware and software using Cisco IOS
  • Technical experience with desktop image deployment and application packaging
  • Experience in desktop support, application development, and Microsoft server management including Active Directory
  • Wireless communications administration including wireless access points, cellular devices, and pagers
  • VoIP communication systems
  • Strong knowledge of Windows Operating Systems


Job Overview

Cyber Security

  • Management of one-way data diode infrastructure including patching, monitoring, and troubleshooting.
  • Review and assist with the cyber security controls to be applied to plant equipment.
  • Ensure cyber security controls are being maintained through monitoring and auditing.
  • Assist in implementation of the fleet cyber security program/project.
  • Perform routine cyber security work such as patching, vulnerability management, etc.


Desktop Skills

  • Customer Service Experience.
  • Windows 7 Desktop support.
  • Installing, configuring and upgrading of Desktop PC.
  • Software deployment and installations.
  • Desktop Imaging.
  • Troubleshooting various Desktop software issues.
  • Printer Installations.
  • Active Directory Support.
  • Customer Support via Remote management tools such as Tivoli, TEM, Remote Desktop.
  • Use of Trouble Tracking Systems (Remedy ticket systems).
  • Use of Asset Management systems.


Telecommunications Skills

  • Nortel PBX Support
  • Meridian Mail Support
  • Cellular Telephone Support
  • Alpha/Numeric Pager Support


Network Skills

  • Cisco Catalyst Switches—3700/3500/2900 in Local Area Networks.
  • Network Management tools to trace and isolate network issues.
  • Cisco IOS technologies.
  • Cisco wireless technologies.

Required Qualification

  • Bachelor of Science or Equivalent Work Experience
  • 3 years of experience

Preferred Qualification

  • None


Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  NextEra Point Beach 
Location:  Two Rivers, Wisconsin 
Other Work Locations:  Florida 
Relocation Provided:  Yes, if applicable


NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

If you require special support or accommodation while seeking employment with NextEra Energy, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.


Nearest Major Market: Green Bay
Nearest Secondary Market: Appleton

Job Segment: Nuclear, Energy