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IT Voice & Video Engineer

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Date: Sep 17, 2021

Primary Location: Plantation, FL, US, 33317

Company: NextEra Energy

Our reliability is one of the best in the nation, and we’re working to make it even better. We live here too. That’s why we’re committed to making Florida a better place. Join our team today Learn more


Position Specific Description

This position is an integral part of our Voice & Video Engineering team. Our team designs, implements, and maintains the enterprise voice & video infrastructure for NextEra Energy and its subsidiaries - Florida Power & Light (FPL) and NextEra Energy Resources (NEER).   



If you are technical and have experience using voice and video products from Cisco and have a deep understanding of IP telephony, you may be the perfect fit for our team.  The position reports directly to the IT Voice & Video Services Manager with work locations available in Broward or Juno Beach for the right candidate. **


In this position you will be expected to perform at a high level and possess knowledge/experience within the following areas:


  • Video conference technology, including Cisco Telepresence, Webex Edge for Devices, Control Hub, Cisco video conference room hardware, Barco ClickShare, and other video technologies.


  • Work directly with management, project managers, customers, and business leaders to ensure that projects are successfully delivered on time and within budget. 


  • Act as an escalation point for issues encountered in our 24x7 environment to ensure the availability and performance of our systems are maintained.   


  • Work with customers and AV vendors to design video conference rooms and provide recommendations on the equipment that will deliver the best experience. 


  • Provide support to AV Vendors on room technology and video walls to ensure they are operational 
  • Medium to High knowledge of Cisco Call Manager, video technology (Telepresence), Webex Meetings, and Voice over IP technology is highly desired. 

Job Overview

This role is responsible for assisting with the design, leading the implementation, and supporting the maintenance of our enterprise network infrastructure. Employees in this role work directly with management, project managers, and business leaders to ensure that projects are successfully delivered on-time and within budget. This position acts as an escalation point for issues that are encountered in our 24x7 environment to ensure that the availability and performance of our systems is maintained. Employees also ensure that all documentation is accurate and up-to-date and that our infrastructure remains secure at all times.

Job Duties & Responsibilities

•  Works directly with equipment manufactures to assess new technologies and how they can be applied to provide solutions to increase availability, reliability, and business agility or to reduce operating costs

•  Analyzes new projects and designs network solutions that will support their implementation

•  Participates in the implementation of network infrastructure

•  Creates as-built design documentation for all new projects and network engineering efforts, and ensures they remain up-to-date as the network evolves

•  Maintains the availability and integrity of our enterprise network infrastructure, including wired and wireless networks, network security infrastructure, and voice transport infrastructure

•  Maintains the security of network infrastructure and compliance with all applicable industry and security standards

•  Demonstrates experience with network management operational tools such as Cisco Prime, Netscout, and IBM Tivoli

•  Performs other job-related duties as assigned

Required Qualifications

•  High School Grad / GED

•  Bachelor’s or Equivalent Experience

•  Experience: 3+ years

Preferred Qualifications

•  Bachelor’s Degree


Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  Florida Power & Light Company 
Location:  Plantation, Florida 
Other Work Locations:  Florida 
Relocation Provided:  Yes, if applicable


NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

If you require special support or accommodation while seeking employment with NextEra Energy, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.


Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami