Manager Insurance Claims

At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today. 
 

Position Specific Description

The ideal candidate for this position will be able to handle and adjust program claims that may be complex in nature on behalf of Palms Insurance Company and Palms Specialty Insurance Company. It is expected that the Specialty Lines Claims Adjuster will be responsible for the following:

•    Supervise all aspects of the claim file handling of both in-house and third-party administered claims through diligent investigation and assessment. 
•    Strategically partner with counsel, experts and vendors to analyze and determine coverage, manage and evaluate the claim investigation and discovery while keeping internal and external stakeholders apprised.
•    Continually evaluate claims to set appropriate, and timely reserves over the life of the claim to reflect changes in exposure.
•    Advise management and legal counsel on strategy regarding complex loss matters.
•    Manage service needs of Palms, MGA’s and TPA’s as required.
•    Assist with draft policy language reviews and ongoing department procedural initiatives as needed.
•    Maintain accurate and updated claim files throughout the life of the claim.
•    Perform pre and post binding claim audits as needed and communicate the audit results to appropriate internal and external stakeholders.
•    Perform other job-related duties as assigned and necessary.

Qualified candidates will possess the following skills/capabilities:
•    Ability to work in a fast-paced startup environment.
•    Demonstrate an in-depth understanding of coverage issues, policy forms, contracts, regulatory requirements, and changing legal landscape for specialty line claims.
•    Understanding of technical claims proficiency and execution of Best Claims Practices.
•    Excellent analytical/negotiation skills. 
•    Excellent communication and writing skills with a strong business acumen and ability to collaborate with other departments, business partners and vendors.
•    Ability to resolve complex claims with minimal supervision.
•    Good critical and analytical thinking, advocacy and negotiation skills.

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Finance, Accounting & Business Analytics
Organization:  Palms Management Services, LLC 
Relocation Provided:  Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.