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Deal Processing Supervisor

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Date: Feb 23, 2023

Location(s): North Palm Beach, FL, US, 33408

Company: NextEra Energy

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.


Position Specific Description

NextEra Energy is facilitating the clean energy transition by providing financing options for homeowners seeking to go solar.

We are seeking a well-qualified candidate who is passionate about driving the clean energy revolution by building a best-in-class residential financing program. As a Deal Processing Supervisor, you will be asked to:


  • Review project submissions efficiently and accurately
  • Communicate issues clearly to customers and co-ordinate adjustments to submissions
  • Ensure all quality standards and service levels are being met to provide our customers with industry best project approval process and support


Job Overview

This position will be responsible for reviewing financing submissions and ensuring the accuracy and validity of all data, upholding all fund obligations.  This role will require gaining a deep understanding of the residential solar financing industry and applying this knowledge to the review of financing submissions.


Job Duties

  • Become an expert on both financing and operations workflow
  • Analyze, process and review financing submissions to ensure accuracy and compliance with our requirements
  • Utilize exceptional analytical abilities to detect discrepancies or errors in project submissions by our customers
  • Communicate issues clearly to customers and co-ordinate adjustments to submissions
  • Proactively escalate potential errors or anomalies to management
  • Work with team members, supervisors and management to adhere to quality standards and achieve service level goals
  • Serve as a voice of the customer and work with cross-functional partners to improve the financing program and processes
  • Identify and recommend improvements to our internal support tools and drive scalable solutions to support our growing customer base
  • Create a positive work environment through collaborating with direct teammates and internal stakeholders


Preferred Qualifications

  • Experience in solar or motivated to learn more about the solar industry
  • Strong proficiency using SaaS software
  • Operations processing experience
  • BA/BS degree or equivalent practical experience
  • 1-3 years of leadership experience


Job Overview

Employees in this role supervise a team responsible for handing various types of customer transactions. This position develops and mentors team members and ensures employees move through career path by providing coaching and assistance with employee issues. Individuals are responsible for staff management, employee motivation and recognition, and process execution.

Job Duties & Responsibilities

  • Manages employee performance, audits payroll, and maintains accurate personnel documentation
  • Creates, implements, and manages employee motivation and recognition activities
  • Manages work schedules and evening and weekend operations
  • Participates on project teams for care center and new system implementation
  • Participates on cross-functional teams - quality, safety, calibration sessions, corporate initiatives, operational efficiency, etc.
  • Manages product reliability due to weather, storm, and on-call or load management
  • Investigates and responds to Public Service Commission (PSC) and media complaints
  • Drives a culture of safety
  • Performs other job-related duties as assigned

Required Qualifications

  • High School Grad / GED
  • Experience: 3+ years

Preferred Qualifications

  • Bachelor’s Degree


Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Customer Service
Organization:  NextEra Project Mgmt 
Relocation Provided:  Yes, if applicable


Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.


NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.


NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.


NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami