Principal IT Business Systems Analyst

Requisition ID:  90392 

Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.

Position Specific Description

Job Overview

This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.

Job Duties & Responsibilities

• Demonstrates a strong familiarity with business processes that are in their area of business focus
• Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members
• Applies advanced analytical skills within functional area to decompose work into manageable value-based units
• Responds to requests, identifies conflicts, and makes recommendations where needed
• Devises or modifies procedures to solve complex problems
• Uses knowledge of business processes to identify interdependencies and functional gaps
• Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution
• Contributes to the application testing process (directly or to support end users)
• Creates and updates documentation, as appropriate, for selected project framework
• Maintains a familiarity with market trends in technology
• Act as project leader for significant projects
• Collects and interprets Asset data and works closely with external teams and vendors to ensure accuracy of the data throughout the asset life cycle
• Identify and understand the various sources for asset data
• Maintain the accuracy of Configuration Items (CIs) in the Configuration Management Database (CMDB)
• Perform regular audits of the assets to ensure that all records are complete and up to date.
• Provide advice to management and staff on IT asset management related processes, models, improvements, and best practices
• Identify continuous improvement opportunities to fine-tune related processes
• Define metrics, collect data, and report on the effectiveness of IT asset management processes
• Develops and maintains comprehensive asset lifecycle management strategies from procurement through disposal, ensuring optimal asset utilization, cost management, and compliance with regulatory requirements throughout each phase of the asset journey
• Lead the problem-ticket resolution program to ensure adherence to the 30-day SLA for CIP-010 R2 compliance; allocate resources, provide guidance to the team, ensure timely escalation, and exercise final decision authority on complex situations.
• Oversee asset baseline updates within 30 days from the date of change to comply with CIP-010 R1.3.
• Approve new CIP devices onto Tripwire and establish baselines per CIP-010 R1.1, ensuring assets meet Operations gold standard.
• Develop and report weekly metrics on teamwork completion and the impact on security posture.
• Design and implement process improvements across key configuration management pillars to optimize resource utilization for routine tasks.
• Performs other job-related duties as assigned