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Credit Risk Supervisor (Hybrid)

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Date: Jun 10, 2022

Location(s): Miami, FL, US, 33134

Company: NextEra Energy

Requisition ID:  62179 


Our reliability is one of the best in the nation, and we’re working to make it even better. We live here too. That’s why we’re committed to making Florida a better place. Join our team today Learn more


Position Specific Description


Hybrid and Flex schedule available and varies based on department and business needs
Anytime between Monday - Friday from 7:00am - 5:00pm with extended hours as necessary.


Develops and delivers objective, reliable, and timely risk management oversight to a complex credit portfolio. Individuals support the identification, analysis, and mitigation of current and emerging risks from this portfolio. The role’s objective is to minimize customer write-offs by optimizing credit risk policies and procedures.


  • Supervise Credit Risk operational team overseeing deposits and bankruptcies processing
  • Perform financial statement and credit analysis on commercial customers based on internal metrics and third-party credit information services
  • Consult with other business units on credit-related matters
  • Keep abreast of credit trends and business failures by industry to inform credit recommendations
  • Recommend deposit billing or waiver based on credit evaluation to minimize risk of write-off
  • Take lead role in special projects including financial evaluations, NPV analyses, determining impact to earnings and make recommendations based on findings
  • Work cross-functionally on project execution and process enhancements
  • Undertake process improvement projects which may include system enhancements or robotics process automation (RPA) solutions from requirements through implementation
  • Manage multiple vendor relationships to optimize services and pricing for credit security related products
  • Leads Bankruptcy function to ensure compliance with Federal Bankruptcy laws
  • Develop and support forecasts related to deposits
  • Monitor dynamic retail portfolio for risk exposure and conduct data analysis supporting credit initiatives to identify and implement process improvement
  • Knowledge of analytics and data investigation using SQL or other database programs languages to obtain actionable insights
  • Certified Public Accountant (CPA) Preferred

Job Overview

Employees in this role ensure that FPL's billing and payment options remain in the first quartile for quality.

Job Duties & Responsibilities

•   Ensures customer satisfaction and cost by leveraging current and future technology
•   Supervises and maintains a highly motivated workforce
•   Performs other job-related duties as assigned

Required Qualifications

  • High School Grad / GED
  • Experience: 5+ years

Preferred Qualifications

  • None


Employee Group:  Exempt
Employee Type:  
Job Category:  Customer Service
Organization:  Florida Power & Light Company 
Relocation Provided:  No


Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.


NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.


NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.


NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.


Nearest Major Market: Miami