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Claims Agent II

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Date: Jun 25, 2022

Location(s): Miami, FL, US, 33134

Company: NextEra Energy

Requisition ID:  62670 


Our reliability is one of the best in the nation, and we’re working to make it even better. We live here too. That’s why we’re committed to making Florida a better place. Join our team today Learn more


Position Specific Description


Smile: you’ve found us!  Our talented employees are the drivers of excellence.  We strengthen and engage our greatest asset - our people!  We look forward to working together and making an impact!!  This position is specifically responsible for investigating claims against the company.  This position can be based in Juno Beach or Miami.

  • Experience in handling property damage claims a plus
  • Adjuster’s license a plus
  • Bi-lingual (Spanish) is required
  • An internal candidate with utility knowledge will be considered

Job Overview

Employees in this job are responsible for handling property damages claims asserted by or against the company. Individuals investigate and evaluate each assigned claim to determine liability, bills, and/or negotiate satisfactory settlements of property damage claims when liability is found.

Job Duties & Responsibilities

Under general supervision:
•   Investigates, evaluates and negotiates satisfactory settlements of personal injury and major property damage claims
•   Provides support and assistance to company attorneys throughout the claims litigation process, including court testimony
•   Provides support to peers, and training to new Specialists
•   Provides support and assistance to Service Centers to resolve claims matters
•   Performs other job-related duties as assigned

Required Qualifications

•  Valid Driver's License (NON CDL)
•  High School Grad / GED
•  Experience: 1+ years

Preferred Qualifications

•  Bachelor's Degree


Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Legal/Regulatory/External Affairs
Organization:  Florida Power & Light Company 
Relocation Provided:  No


Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.


NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.


NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.


NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.


Nearest Major Market: Miami