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Cisco ICM Developer

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Date: Mar 2, 2019

Primary Location: Miami, FL, US, 33134

Company: NextEra Energy

Requisition ID:  28628 


Our reliability is one of the best in the nation, and we’re working to make it even better. We live here too. That’s why we’re committed to making Florida a better place. Join our team today Learn more


Position Specific Description


We strengthen and engage our greatest asset - our people!!


Work Schedule

Monday - Friday from 8:00am - 5:00pm with extended hours as necessary.


About Position

In this position, you will develop routing and scripting logic with ICM for new applications or analyze and modify logic in ICM.


The top candidate should have extensive knowledge and experience in Java, app development, and Cisco Unified Contact Center Enterprise (Unified CCE), Should be trained in the following:

  • CVP Java V11
  • Call studio APP Development
  • Administering Unified Contact Center Enterprise
  • Administering Cisco UC Manager and Unity Connection v8.0


Energize your career, apply now!

Job Overview

Employees in this role develop program logic for new applications or analyze and modify logic in existing applications. This role collaborates with other areas to understand requirements and drive continuous improvement.

Job Duties & Responsibilities

  • Codes, tests, debugs, documents and implements software applications
  • Tests and integrates application components and analyzes requirements
  • Ensures that system improvements are successfully implemented
  • Researches to develop or modify information systems
  • Prepares detailed specifications from which programs will be written
  • Collaborates with internal and external stakeholders
  • Performs other job-related duties as assigned

Required Qualifications

  • High School Grad / GED
  • Bachelor’s or Equivalent Experience
  • Experience: 3+ years

Preferred Qualifications

  • Master’s Degree
  • Six Sigma Master Black Belt
  • Six Sigma Black Belt
  • Six Sigma Green Belt
  • Six Sigma Yellow Belt


Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  Florida Power & Light Company 
Location:  Miami, Florida 
Other Work Locations:  Florida 
Relocation Provided:  No


NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

If you require special support or accommodation while seeking employment with NextEra Energy, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748 (Option 1, Press 6) between 8 a.m. and 5 p.m. EST Monday-Friday. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.


Nearest Major Market: Miami

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