Service Manager

Requisition ID:  80372 

NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are leading the decarbonization of the U.S. economy with our goal to reach Real Zero carbon emissions from our operations by 2045 while improving customer affordability and reliability. Are you interested in creating a cleaner environment for future generations? Join our world-class, innovative team today.

Position Specific Description

As a Service Manager, you will play a crucial role in ensuring the optimal performance, maintenance, and customer satisfaction of residential solar energy systems. You will oversee a team responsible for monitoring system performance, scheduling maintenance activities, troubleshooting issues, and delivering exceptional service to homeowners. Your expertise in solar energy systems and your leadership skills will be essential in maximizing the efficiency and longevity of our clients' solar investments.

Responsibilities:

 Team Leadership:
•    Lead and manage a team of service technicians and support staff.
•    Provide guidance, training, and mentorship to ensure high performance and professionalism within the team.
•    Foster a culture of safety, accountability, and continuous improvement.

System Monitoring and Performance Management:
•    Implement and oversee monitoring systems to track the performance of residential solar assets.
•    Analyze performance data and identify trends or anomalies that may indicate system issues or opportunities for optimization.
•    Develop strategies to maximize energy production and system efficiency.

Maintenance and Repairs:
•    Coordinate scheduled maintenance activities to ensure optimal performance and longevity of solar assets.
•    Respond promptly to system alarms, customer inquiries, and service requests.
•    Diagnose and troubleshoot technical issues with solar panels, inverters, and associated components.
•    Coordinate with vendors and contractors for specialized repairs or warranty services as needed.

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Operations
Organization:  NextEra Energy Project Management, LLC 
Relocation Provided:  Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.