Principal IT ERP (SAP ISU) Business Systems Analyst

Requisition ID:  83693 

FPL Energy Services (FPLES) operates 14 unique businesses and is continuously creating new businesses to serve residential, commercial and governmental customers to deliver savings and protection. Our smart, reliable and affordable solutions span a broad array of offerings, including, but not limited to, LED lighting, home protection plans, natural gas supply and backup power generation. FPLES is passionate about delivering exceptional employee and customer experiences through a highly engaged culture. Headquartered in South Florida, FPLES is an unregulated subsidiary of NextEra Energy, the world’s largest wind and solar energy producer in the world. Do you want to create innovative business solutions? Join our world-class team today!

Position Specific Description

This position involves assessing, designing, developing, integrating, and troubleshooting technology to support business processes. Employees provide technical or functional guidance to project or work teams across various disciplines. This position is responsible for the reliability, performance, security, and continuity of IT systems, ensuring excellent technical support services are provided. Key responsibilities include implementing and configuring SAP application enhancements, identifying opportunities to leverage SAP functionality for improved business processes, and delivering end-user support. The role requires collaboration with project managers, ERP Managers, IT teams, and business representatives to stay informed of operational issues, initiatives, and strategies impacting SAP.

A strong background in SAP Industry Standard for Utilities (ISU) is essential, particularly in Functional Financial (FICA) or Billing configuration. Hands-on experience in leading FICA or Billing projects and providing innovative solutions is required for successful project delivery.

Job Duties & Responsibilities

• Analyze, design, develop, test, debug, implement, maintain, integrate, customize, and enhance existing or new systems.
• Apply appropriate Agile methodologies, system development lifecycles, tools, and technology for managing development activities.
• Automate the handoff of code releases from development to operations (DevOps).
• Participate in change management and service ticket management processes, ensuring customer satisfaction through effective resolution monitoring.
• Lead projects when required and develop a strong understanding of the solutions being delivered.
• Understand ISU Financial, Billing, and Invoicing processes and backend job functionality.
• Comprehend the treatment of payments and balances within the system.
• Ensure user satisfaction by providing preventive maintenance, troubleshooting, and timely resolution of complex issues.
• Design, develop, and test experimental applications to explore new ideas within bounded cost and time frames.
• Ensure application processes align with corporate social responsibility, security, compliance, environmental, and technical policies, as well as applicable standards and legislation.
• Act as a liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems when needed.
• Define metrics and monitor Service Level Agreements (SLAs) for developed systems.
• Perform other job-related duties as assigned.

 
Required Qualifications

• High School Graduate / GED
• Bachelor’s Degree or Equivalent Experience
• 6+ years of relevant experience

 
Preferred Qualifications

• Bachelor’s Degree in Information Systems

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  FPL Energy Services, Inc 
Relocation Provided:  Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

#LI-VA1