Customer Service Advisor Intern
Date: Nov 12, 2024
Location(s): Juno Beach, FL, US, 33408
Company: NextEra Energy
Requisition ID: 83274
Florida Power & Light Company is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!
Position Specific Description
This position manages small to medium-business customers. You are responsible for account management and handling most customer inquiries in this role. Provides responsive multi-channel communication options for customers Conducts proactive outreach to lower-tier customers following the organizational structure Utilizes basic knowledge of the utility market trends and assists customers with issues and questions Provides information on demand-side manegmanagementrams Participates with corporate functional areas and has some involvement with community organizations Performs other job-related duties as assigned Preferred Majors:
Job Duties & Responsibilities:
Job Overview
To be considered for an internship, you must be actively enrolled at a college or university as a full-time student seeking a bachelor’s degree or higher. You must also have a current cumulative GPA of 3.00 or higher (on a 0.00 to 4.00 scale).
Job Duties & Responsibilities
- Assists department with assigned projects
- Completes challenging projects and assignments
- Presents final project to senior leadership at the end of the internship
- Assumes responsibility for own travel, lodging, and transportation necessary to be available for the program
- Performs other job-related duties as assigned
Required Qualifications
- High school grad / GED
- Maintain active enrollment in a Bachelor or higher degree program
- Maintain cumulative GPA of 3.0 or higher
Preferred Qualifications
- None
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Non Exempt
Employee Type: Intern
Job Category: Intern
Organization: Florida Power & Light Company
Relocation Provided: No
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.
Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami