Principal Web User Experience Designer

Requisition ID:  88682 

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.

Position Specific Description

Responsibilities Include:

• Create a comprehensive human-centered design program supporting the digital properties of the Gexa and Frontier brands.
• Sets design standards for the team and trains and supports the team in UX best practices.
• Utilize quantitative and qualitative data to inform and guide the design direction for key transactional user journeys.
• Reviews work of designers/vendors, provide guidance, and collaborate closely with Sales/ Marketing and Engineering. Oversee the quality of all design enhancements to digital properties and serve as the final approver for all deployments.
• Creates UX metrics to track and improve applications. Work with digital product owners to understand key user journeys and their opportunities for improvement.
• Implements best practice for Conversion rate Optimization (CRO). Support CRO implementation teams by providing wireframes to support testing programs.
• Work with IT to implement designs and system functionalities. Understand systemic limitations that could impact or constrain proposed design solutions.
• Holds traditional management duties — such as planning budgets and timelines, monitoring progress on deliverables, and presenting to leadership.
• Manage design and usability toolkit, including user access and budgets.

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  Gexa Energy, LP 
Relocation Provided:  No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

.