Privacy Policy

 PRIVACY POLICY

We would like to take this opportunity to thank you for visiting the NextEra Energy, Inc. (“NextEra Energy”) family of websites (the “NextEra Energy Sites”).

The family of NextEra Energy Sites includes: nexteraenergy.com >>, fpl.com >>, nexteraenergyresources.com >>, earthera.com >>, fplcareers.com >>, and other sites where this Privacy Policy is found. NextEra Energy and its direct and indirect wholly-owned subsidiaries and its affiliates are collectively hereafter referred to herein as “NextEra Energy,” “we,” “us” or “our.”

By using any of the NextEra Energy Sites, you represent that you agree with our Privacy Policy and our Terms of Use >>. If you do not agree with any one of or both of the aforementioned, please do not use any of the NextEra Energy Sites.

For the purpose of processing and considering your application for employment, NextEra Energy will create and maintain records containing your personal information. Personal information will be collected, retained and disseminated only in accordance with applicable personal information protection legislation. To determine your eligibility for employment, it may be necessary for NextEra Energy to obtain personal information about you from a third party (such as a former employer) or to provide personal information about you to a third party (such as a background check company). We will obtain your consent before doing so. All personal information that you provide during the application process will be transferred to NextEra Energy’s U.S. headquarters office and to a service provider in the United States for storage and processing, where it may be accessed by U.S. government and law enforcement authorities, in accordance with U.S. law. To obtain access to written information about NextEra Energy’s policies and practices regarding the collection, use, disclosure or storage of personal information by a service provider located within the U.S., please contact NextEra Energy’s Compliance Officer at Ethics&Compliance@nee.com >>.

HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized disclosure, use, alteration or destruction of any personal information you provide on this website. We use secure socket layer technology to help keep the personal information you provide on this site secure.

Even though we maintain a secure website, we strongly encourage you to keep your user ID and password confidential. If for any reason whatsoever you feel your user ID and password have become compromised, please contact us immediately.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION AND WHY WE COLLECT IT

If you choose to supply us with your personal information, we will only use such information consistent with our policies regarding your application for employment, our Terms of Use and as may be described in this Privacy Policy. In connection with our efforts to better serve you, we may also share your personal information with our subsidiaries and affiliates.

Please note that certain personal information must be supplied in order to apply for employment. We use this information to review your application for employment. You may also be required to provide certain information when signing up for an account on our website.

We also collect certain other information when you visit any one of the NextEra Energy Sites. This other information tells us such things as how many users visit our site and which pages they have chosen to access. This information also assists us with maintaining and designing a user friendly website for you to enjoy. We collect this information through “cookie” technology as explained below. This other information includes:

  • click-stream data
  • HTTP protocol elements
  • search terms
  • HTTP cookies

This data will be used for the following purposes:

  • completion and support of the current activity
  • website and system administration
  • research and development

To assist with technical problems, we may also collect local Web configuration information, including:

  • browser type
  • operating system
  • browser settings

In addition, our web servers automatically collect limited information about your computer when you visit our website. This information may include the type of browser software you use, the operating system you’re running, the IP address assigned to your computer or Internet connection, and the IP address of the website, if any, that referred you to our website. Our technical staff may also use this information to assist with technical problems.

If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

COOKIES

We use browser cookies to enhance your online experience and make your use of the NextEra Energy Sites more efficient. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We utilize browser cookies to tell us, for example, whether you’ve visited any of our sites before, or if you’re a new visitor.

Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular site. If you wish to stop receiving browser cookies from us, please visit the “help” portion of the tool bar to learn how to stop the installation of cookies. The tool bar can help direct you on how to be notified when you receive a new browser cookie, and how to disable existing browser cookies. Remember though, without browser cookies, you may not be able to take full advantage of all our website features.

We may also use various other types of cookies on our website to enhance your online experience. Similar to browser cookies, such cookies can store more complex data.

Certain online forms are available to you. These forms may require the use of cookies to complete a secure connection with your computer. If you reject all cookies, you may not be able to use our online applications that require you to log in. Other information on the website, however, may still be accessed.

CONFIDENTIALITY; EXCEPTIONS

We do not knowingly reveal any personal information that is provided through the NextEra Energy Sites to any third parties except as provided in this Privacy Policy, when requested to do so by a governmental agency having jurisdiction, by a court of competent jurisdiction or other operation of law, or when we believe that disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or actual illegal activity. All information provided through our online forms is kept strictly confidential and secure to prevent unauthorized use of personal information.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided through this website in a manner that is consistent with this Privacy Policy.

In addition to the foregoing, NextEra Energy participates in the U.S. Department of Energy's Cybersecurity Risk Information Sharing Program (“CRISP”). In that respect, the following advisories apply:

U.S. Residents
RESTRICTED ACCESS. At any time and for any lawful purpose, NextEra Energy may monitor, intercept, record, and search any communications or data transiting or stored on this information system. At NextEra Energy’s sole discretion, NextEra Energy may disclose pertinent information to the U.S. Government and its authorized representatives to protect the security of critical infrastructure and key resources, ensure information security, or to comply with any applicable law, regulation, legal process, or enforceable governmental request. As such, users should have no reasonable expectation of privacy when using this information system. By proceeding, you acknowledge and consent to the terms and conditions of use for this information system. If you have any questions about NextEra Energy’s privacy policies, please contact Ethics&Compliance@nee.com >>.

Canada Residents - General
There should be no expectation of privacy with regard to electronic communications or any information accessed or stored on the computer systems of NextEra Energy Canadian Operating Services, Inc. (“NECOS”), regardless of whether such systems are accessed inside or outside working hours. NECOS may monitor, intercept, record, and search any communications or data transiting or stored on this information system, including URL address, IP address, http headers and port numbers (“Data”) for the purposes of protecting the security of critical infrastructure and key resources and ensuring information security in support of the U.S. Dep’t of Energy Cybersecurity Risk Information Sharing Program (“CRISP”) or successor program. The Data will be processed in the U.S. pursuant to CRISP and may be shared with law enforcement authorities (in Canada or the U.S.) in accordance with applicable law. By proceeding, you agree that you are voluntarily consenting to the sharing of the Data by NECOS with the U.S. Government and its authorized representatives for the above purposes. If you have any questions about NECOS' privacy policies, please contact Ethics&Compliance@nee.com >>.

Canada Residents - Quebec
Il ne devrait y avoir aucune expectative de vie privée en ce qui concerne les communications électroniques ou les informations accédées ou stockées sur les systèmes informatiques de Nextera Énergie Services d’opération canadienne Inc. (« NESOC ») indépendamment du fait que l’accès à ces systèmes ait lieu à l’intérieur ou à l’extérieur des heures de travail. NESOC peut surveiller, intercepter, enregistrer et rechercher toutes communications ou données en transit ou stockées dans ce système d'information, y compris l'adresse URL, adresse IP, en-têtes HTTP et les numéros de port (« Données ») afin de protéger la sécurité des infrastructures critiques et ressources clés et d'assurer la sécurité de l'information en appui au programme du département américain de l’énergie « Cybersecurity Risk Information Sharing Program » (« CRISP ») ou tout programme à lui succéder. Les Données seront traitées aux États-Unis en vertu du CRISP et peuvent être partagées avec les autorités responsables de l’application de la loi (au Canada ou aux États-Unis), conformément au droit applicable. En poursuivant, vous reconnaissez que vous consentez volontairement au partage des Données par NESOC avec le gouvernement américain et ses représentants autorisés aux fins ci dessus. Si vous avez des questions sur les politiques de confidentialité de NESOC, contactez Ethics&Compliance@nee.com >>.

Spain Residents
En consecuencia, no puede esperarse disponer de privacidad en relación con las comunicaciones electrónicas o cualquier información a la que se acceda o esté guardada en los sistemas de NextEra Energy España SL y de su Grupo (en adelante, conjuntamente denominados como “NEE España”), independientemente de si estos equipos han sido utilizados dentro o fuera del horario o lugar de trabajo. Con las finalidades de proteger la seguridad de los recursos clave y de la infraestructura crítica y, asimismo, de garantizar la seguridad de la información en apoyo del programa Cybersecurity Risk Information Sharing Program (Programa de Intercambio de Información sobre Riesgos de Seguridad Informática) del Departamento de Energía de Estados Unidos u otro programa que lo sustituya, NEE España podrá acceder a, monitorizar, interceptar, grabar y registrar cualquier comunicación o dato haya transitado, haya sido procesado, o se haya almacenado en aquel sistema, incluyendo, entre otros, correos electrónicos, direcciones de URL, direcciones de IP, cabeceras http y números de puerto ("Datos"). Los Datos podrán ser compartidos con autoridades públicas encargadas de exigir el cumplimiento de la ley (ubicadas en países como Estados Unidos donde el nivel de protección de la privacidad no es equivalente al aplicado en España) de acuerdo con lo establecido en la normativa aplicable. Al proceder, usted consiente expresamente que, para las finalidades anteriormente señaladas, NEE España pueda transferir y compartir sus Datos con el Gobierno de Estados Unidos, sus representantes autorizados y/o entidades regulatorias tales como la North American Electric Reliability Corporation. NEE España se reserva el derecho a ejercitar las acciones legales que puedan corresponder por cualquier uso o acceso no autorizado de este sistema de información. Para cualquier pregunta acerca de las políticas de privacidad de NEE España, póngase, por favor, en contacto con nosotros a través de la dirección de correo electrónico Ethics&Compliance@nee.com >>.

QUESTIONNAIRES AND SURVEYS

On some occasions upon entering any one of the NextEra Energy Sites you may be asked to complete either an online survey or questionnaire. These surveys and questionnaires will deal with your opinions, attitudes, interests, and more generally about your activities online. It is important that you answer these surveys and questionnaires accurately for they represent our only means to improve our services offered through our websites. Any personal information gathered from your participation in questionnaires or surveys through any one of our sites will not be kept unless you agree to provide us with that information.

REVIEW OF AND CHANGES TO YOUR PERSONAL INFORMATION

You may review the personal information you have provided to us by logging in to your account with us. Please note that your username and password will need to be provided in order to review your account information. Please also note that some account information may not be changed.

If you need to correct or update your personal information provided to us, please contact NextEra Energy’s Recruiting Department at

Attn: Recruiting
700 Universe Blvd.
Juno Beach, Florida 33408
 

BROWSER SETTINGS

For more information on Internet browser settings affecting our security features, visit Recommended Browser Settings >>.

SENDING NEXTERA ENERGY POSTING AND/OR NOTIFICATIONS

We may send out periodic emails informing you of postings and/or notifications.

Visitors can request that we send postings and/or notifications on their behalf. Before we can satisfy any requests, visitors must provide their name and the third party's email address. This information is used to send the specified postings and/or notifications.

Individuals who do not wish to receive NextEra Energy postings and/or notifications emails may contact NextEra Energy’s Recruiting Department at

Attn: Recruiting
700 Universe Blvd.
Juno Beach, Florida 33408
 

CHILDREN MAY NOT USE THE NEXTERA ENERGY SITES

The NextEra Energy Sites are intended to be used by adults only, and not directed towards children under the age of thirteen. If you are under the age of thirteen, you are not eligible to use the NextEra Energy Sites. If you believe that we have collected personal information from children under the age of thirteen, please notify us immediately so that we may take steps to eliminate such information.

A WARNING ABOUT E-MAIL THAT WE SEND; A WARNING ABOUT “PHISHING”

We may send you emails from time to time to provide you with postings and/or notifications. Likewise, we may from time to time call the phone number associated with your account.

However, we do not and will not at any time request any of the following information via email or through any telephone call initiated by NextEra Energy:

  • your account user ID
  • your account password
  • your social security number
  • your credit card and/or bank information

Likewise, we will never send you an unsolicited email containing a link to the log in page for our website.

If you receive an email or telephone call requesting any of this information, it is likely that you have received an attempted theft of your identity commonly called “phishing.” Likewise, if you receive an email urging you to login to your account and provides you with a link to the login page, it is also likely that you have received a “phishing” attempt. In either case, you should bring the email to the attention of our security department by forwarding the email to : abuse@fpl.com >>.

If we send you an email requesting that you login to your account, we strongly recommend that you open your web browser and manually input the address for our website. Doing so will ensure that you do not open some third-party website disguised to look like our website.

For more information about “phishing,” you should visit the Federal Trade Commission’s website at www.ftc.gov >>.

WARNING ABOUT SOCIAL MEDIA

In order to provide both current and potential customers with more options for contacting NextEra Energy and its affiliates, NextEra Energy has established Facebook, Twitter, and other social media accounts. As these are public forums, you should be aware that any personal information you choose to disclose through those platforms can be read, collected or used by others and that such disclosures are subject solely to the Privacy Policies and protections of those forums. NextEra Energy has no control over those forums and, thus, is not responsible for any personal information you may choose to disclose through them. You should also be aware that NextEra Energy will never disclose, or ask for you to disclose, your non-public, personally identifying information (such as your Social Security number, bank information, etc.) through these public forums. NextEra Energy recommends that you not submit your non-public, personally identifying information through these avenues. If there is a need for such information, NextEra Energy will provide you alternative communication methods.

EFFECTIVE DATE OF THE PRIVACY POLICY AND CHANGES IN OUR PRIVACY POLICY

This Privacy Policy is effective May 25, 2010.

We reserve the right to alter or amend this Privacy Policy at any time and without prior notice to you in order to reflect changes in our online information practices. In an effort to ensure that you receive notice of any changes to the Privacy Policy, we may include a notice on our website. Alternatively, we may send a notice to the email address you provide to us; however, if you do not provide us with an email address, we will not be able to provide you with such notice.

We also recommend that you check back with this web page periodically so that you may be kept informed regarding any changes to the Privacy Policy. You should also visit our Terms of Use in addition to this Privacy Policy each time you visit any one of the NextEra Energy Sites.

THIRD PARTY LINKS

The NextEra Energy Sites may contain links to third party websites that are not subject to the Privacy Policy. If you visit these websites, we encourage you to read their privacy policies before providing them with any personal information.

STATE LAW

You may have privacy rights under applicable state law in addition to those outlined in this Privacy Policy.

CONTACT US

Submit your questions or comments via mail to:

Attn: Recruiting
700 Universe Blvd.
Juno Beach, Florida 33408